Surrey, BC, Canada
Ninja Deals
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FAQ & Help
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support@bogoninja.com
About BogoNinja
What is BogoNinja?
How does BogoNinja work?
Is the app free to use?
Do I need to create an account?
Account & Profile
What information do I need to sign up?
Why do you need my phone number and email?
Can I have more than one account?
Can I share my account with someone else?
Deals & Redemption
How do I redeem a deal?
Can I screenshot a deal to use later?
What happens if I accidentally redeem a deal?
What if a restaurant says they don't know about BogoNinja?
Are deals available at all locations of a restaurant chain?
Location Services
Why does the app ask for location permission?
Can I use the app without enabling location?
Notifications
Why do I receive notifications?
Security & Fraud Prevention
What activities are considered fraud?
What happens if fraudulent activity is detected?
Restaurant-Related Questions
Who is responsible for food quality or service?
What if I have a complaint about the restaurant?
What if a restaurant refuses to honor a deal?
Data & Privacy
What data does BogoNinja collect?
Why does BogoNinja collect data?
Do you sell my data?
Technical Issues
App is not showing deals near me
The app crashes — what do I do?
Account Issues
I forgot my password
I want to delete my account
Miscellaneous
Can deals expire?
Can deals run out?
Are deals refundable?
Surrey, BC, Canada
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